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Los Gatos, California195 Jobs

In the heart of Silicon Valley, the Netflix Los Gatos headquarters offers a spacious indoor/outdoor campus near the Los Gatos Creek Trail. We value collaboration at Netflix, so workspaces are designed to be open in order facilitate discussion and brainstorming. The headquarters is the hub for engineering, data science & analytics, design and product. Because of the location, employees are able to live in many different areas around the Bay Area - San Francisco, Santa Cruz, East Bay, South Bay and the Peninsula.

Business Development

Business Development builds partnerships to get Netflix on popular device platforms to make it easy for consumers to discover and enjoy Netflix. Internally, our team is an exemplar of cross-functional coordination deeply engaged with product, marketing, content licensing, network operations, finance and legal. Externally, our team leads the charge to make Netflix available via hundreds of millions of devices: from consumer electronics companies building the smarter SmartTVs and smartphones, to new entertainment devices from companies like Amazon, Apple and Google, to enabling consumers to access and pay for Netflix with the click of a button through their PayTV set-top box. However you watch Netflix today the chances are that our business development team has played a role in making it happen.

There are no current job openings on the Business Development Team

Cloud and Platform Engineering29 Jobs

Powering the world’s leading video streaming service requires highly scalable, available, reliable, secure, and performant systems. The Netflix Cloud and Platform Engineering team builds the infrastructure for our Big Data platform and all of our membership facing features. They also ensure that even if our cloud service goes down, Netflix does not, so you can keep watching your favorite show no matter what. Avid supporters of the open source community, they publish many of their own services and contribute heavily to external projects.

Senior Distributed Systems Engineer - Big Data Infrastructure

  • Los Gatos, California
  • Cloud and Platform Engineering

At Netflix, the big data platform is the core foundation in driving all of our product decisions that directly impact our customer experience. The platform is leveraged across the company to build data models for recommendations, analyze customer streaming experience, content take-rate, plus more. It is critical to the success of our business as we heavily rely on analyzing data to revolutionize internet TV!We are the big data services team that builds an ecosystem of micro services and near real-time data ingestion pipelines that exposes the big data platform as a robust and highly available service to the rest of Netflix. Check out Genie to see one of the micro services we have open sourced in the Netflix OSS.We are constantly evolving our services and infrastructure. We are also at the beginning of designing new micro services to make our ecosystem more comprehensive for increasing data and metadata needs. We are looking for an experienced senior distributed systems engineer to help architect, build, and scale the big data services layer. To learn more, here is our recent talk at re:Invent conference (slides or video) that describes what we do in the big data space!

Senior Site Reliability Engineer

  • Los Gatos, California
  • Cloud and Platform Engineering

They click Play and it just works...for over 100 million customers. Behind the scenes tens of thousands of globally distributed cloud instances are processing petabytes of data and billions of network requests, providing uninterrupted service alongside frequent code deployments and huge autoscaling changes. Making such a web service highly available requires that constituent microservices maintain excellent reliability. Come join the Performance and Reliability team who helps keep everything humming along. With increased growth we are looking for game-changing individuals who can take our distributed service reliability strategy to the next level. Help us drive that initiative and make future customers as thrilled as the existing ones.

Senior Software Engineer - Build & Developer Insights

  • Los Gatos, California
  • Cloud and Platform Engineering

Netflix engineers ship thousands of lines of code every day. Their work translates into new product features, delivery of Originals content, or algorithms for our internal telemetry system. The Build & Insight team develops, deploys and supports the software that allows engineers to continuously integrate their code with ease. About the TeamThe Netflix Build & Insight team develops Nebula and Astrid to solve complexity and scale issues not addressed by standard open source or off-the-shelf solutions. Engineers on our team are expected to develop, test and deploy code to production as well as help analyze, resolve and root cause issues in our production system by pairing directly with our engineer-users. Nebula builds Java code and manages the consumption of libraries. Astrid is responsible for understanding the world of artifacts in the development ecosystem. Working on a centralized team at Netflix provides a unique opportunity to grow as an engineer.  As a result, exposure to this broad set of problems provides diverse technical challenges as well the opportunity to exercise your expertise and judgment in an environment of freedom and responsibility. The Build & Developer Insight team is part of the larger Developer Productivity organization empowering you to be a force multiplier for engineers at Netflix.

Senior Software Engineer - Container Platform

  • Los Gatos, California
  • Cloud and Platform Engineering

At the heart of Netflix technology is the Cloud Computing platform, which serves as the distributed systems foundation for Netflix application development. We are building a job and resource scheduling engine for container based workloads on top of the public cloud that powers Netflix. This system manages both service and batch jobs across multiple regions of the world. To handle this amount of scale, we launch over 1 million containers per week with thousands of underlying container hosts, and leverage the elastic cloud to optimize efficiency through advanced bin packing and capacity bursting.We architect our system to be highly available, fault tolerant and distributed from the ground up. We invest deeply in reliability improvements to support our scale and business criticality of container applications. Operational automation, testing, and performance improvement is critical to the success of the container platform. We are looking to expand the team with software developers that can advance not only the functionality of the platform, but also keep a strong focus on the operational challenges around keeping the platform reliable as it continues to scale.For more information on the Netflix container platform, see our recent techblog post and our most recent public presentation.

Senior Software Engineer - Machine Learning Infrastructure

  • Los Gatos, California
  • Cloud and Platform Engineering

Netflix is driven by data and algorithms (along with tons of great TV shows and movies). If you are in the engineering, data, and / or machine learning fields, this is an amazing place to be!  We're looking for some exceptional engineers for our Machine Learning Infrastructure team. The mandate for this team is to envision, develop, and manage the systems / workflows that enable Netflix data scientists to focus more on algorithms and analyses and less on the associated engineering.  Some things this team is tackling include:• How to best take a prototype in R or Python and move it into ongoing production use (at scale)• How to build flexible pipelines that we can rapidly evolve to handle new technologies and modeling approaches• How to streamline feature engineering, such that the underlying data is easily and efficiently extracted and the engineered features are reusable across analyses• How to better enable data science research projects to be collaborative and reproducible  This is just the tip of the iceberg, though. Enablement of our data scientists through infrastructure development and smoothing is a relatively green field, where you'll gather and address needs, upleveling requests into generalized solutions. Given Netflix’s rare combination of an exceptional team of data scientists, a lot of data, a sophisticated data engineering ecosystem, and a company-wide appreciation for the benefits of machine learning, a huge opportunity for impact awaits!  Key traits needed for this role:• Exceptional engineering skills (ideally in Python, Java, and / or Scala)• Solid understanding / experience in the machine learning space• Ability and desire to take full ownership of projects, driving them forward to completion• Ability to take high-level project concepts and turn them into well thought out system designs • Listens / curious / adaptable / collaborative For a much deeper dive into this team and role, please check out this Machine Learning Infrastructure Team write-up.

Senior Software Engineer - Platform Security

  • Los Gatos, California
  • Cloud Security

Do you enjoy developing and running software in the cloud?  Are you particularly good at working on systems that are designed for reliability and scalability?  The Platform Security Team designs, creates, deploys, operates, and maintains some of the most critical services at Netflix.  You may have heard of our work at Usenix Enigma (2016, 2017) or QCon (2017).  Our projects include cryptographic key management, protecting secrets in code, enabling authentication and authorization between services, and distributed denial of service protection.  Our team is highly technical with strong backgrounds in both security and distributed systems engineering. As Netflix has expanded its global presence, the challenges and excitement are profound, especially from the security side. We want to stay ahead of the curve, so we're looking for a software engineer to help us create these scalable and resilient cloud services. As a member of the team, you will be working on software components that are critical to the stability of Netflix.  This spans from foundational services that are needed to bootstrap the Netflix cloud, to edge services that mitigate distributed denial of service attacks.  While security expertise is not required for this role, we do value a strong interest in security.

Senior Security Engineer, Open Connect

  • Los Gatos, California
  • Cloud Security

Netflix is responsible for over one-third of internet traffic at peak times and we’re working collaboratively with ISPs to deploy Open Connect, Netflix’s Content Delivery Network.  Open Connect delivers 100% of our video traffic today, and we’re continually adding functionality to support more advanced applications and further improve the quality of experience for our customers. To support this, we have a backbone network with sites around the globe and thousands of ISP partners, and this continues to grow as Netflix delivers more and more content to people in over 190 countries around the world. In order to protect our assets from the baddies, we’re seeking a Senior Security Engineer to help us build data driven security capabilities ranging from DDoS detection technologies to predictive analytics and beyond.  You are first and foremost a consummate software developer with a deep understanding of data mining, security architecture and analytics, as well as network protocol and architecture concepts at scale.   You are passionate about your work and the technologies that make it possible.  This passion has led you to build highly intelligent, scalable security capabilities and controls, powering some of the best security operation centers in the world. You will be building detective models and controls using data and automation as your main building blocks, creating the visibility and logic necessary to detect, prevent and respond to the threats and vulnerabilities that we’re exposed to.  As part of a small team, you will see the impact of your work not only within Netflix, but also on an ever changing, global security and threat landscape.   You won’t be alone in this bold effort and will be supported by top security design and architecture professionals.

Director, Privacy Assurance and Engineering

  • Los Gatos, California
  • Cloud Security

We’re looking for a technical leader who’s passionate about privacy and data protection to lead the Privacy Assurance and Engineering team at Netflix.  The challenge is great:We have the world’s largest subscription video service, with over 100 million users around the world watching billions of hours of content each month. Our applications are supported on thousands of types of consumer devices. We’re one of the largest producers of original entertainment content, including TV shows, feature films, documentaries, kids, and other genres. We have thousands of employees across the world. And as one of the world’s best-loved brands, data protection and privacy is of utmost importance.  What you’ll do:In this role, you’ll be responsible for creating and socializing a strategic and comprehensive vision for privacy assurance and engineering, inclusive of the Netflix product, our studio operations, employee data, marketing, and other business operations.  In support of this, you’ll:• Develop strong partnerships with key legal, data, security, product, and business stakeholders across Netflix. • Partner with legal and audit teams to ensure adherence to appropriate legal and regulatory requirements.• Build, develop, and lead a team of privacy assurance and engineering professionals.• Create, manage, and prioritize a portfolio of work, including data flow discovery and analysis, supporting privacy impact assessments, and privacy and data protection feature and product development. • Make steady and continuous progress through reliable execution and partnership.• Develop and extend artifacts, guidance, and tools to scale the program. Desired background:There’s no one standard profile for passionate and skilled privacy leaders, but we expect your background will reflect at least some of the following:• Expertise in designing, reviewing, and implementing privacy and security features and capabilities in a variety of contexts and architectures (e.g. mobile applications, consumer services, distributed systems and data stores, analytics environments). • Experience working with product development teams for consumer Internet services.• Experience with digital marketing and ad tech. • Familiarity with the global privacy and data protection landscape and relevant regulations (including  FTC Section 5, GDPR, OBA self-regulatory guidelines).• One or more relevant certifications (e.g. IAPP).• Excellent communication skills and an ability to successfully engage across the company, including attorneys, engineers, and executives.• Bachelors, Masters, or PhD in Computer Science, Engineering, or other  relevant discipline.

Consumer Insights3 Jobs

The Consumer Insights team seeks to understand members’ and non-members’ behavior through quantitative and qualitative methods. They leverage these findings to tell meaningful stories with data in order to drive innovation throughout the entire product experience.

Quantitative Research Operations Specialist

  • Los Gatos, California
  • Consumer Insights

We are seeking someone passionate about the logistics side of quant survey research to support the Consumer Insights team in its goal to deliver impactful consumer research that create a competitive advantage and move the company forward.  Seeking someone who is eager to improve how quant survey research is done at Netflix and be responsible for logistics, operations, quality control and innovation in support of research projects across the consumer insights team, we’d love to talk.RESPONSIBILITIES

Analytics Manager, Product Consumer Insights

  • Los Gatos, California
  • Consumer Insights

Netflix is seeking a talented and creative analytics leader to help optimize the Netflix product experience, focusing on elevating the quantitative analytic capabilities of our consumer insights team.  This is a high-impact position where your methodological expertise, statistical rigor and interpretation of results will inform decisions affecting millions of users and help drive competitive advantage. The role covers a broad range of the consumer journey, from acquisition  and retention, to new feature innovation.  You and your small team will be part of the larger consumer insights group that focuses on primary research and will collaborate closely with other teams analyzing data from various sources.  You will have a direct and immediate impact on the business.

Sr Product Researcher, Quantitative

  • Los Gatos, California
  • Consumer Insights

Content Delivery6 Jobs

The Open Connect team plays a large role in the ongoing effort to invent and improve Netflix’s unique global internet TV experience. We build and deploy the infrastructure that delivers hundreds of millions of hours of tv shows and movies per day to Netflix members all around the world. We combine expertise in server hardware and software technologies, full-stack software development, distributed systems, with internet architecture, routing and protocol development. We also work closely with Internet Service Providers in 100+ countries to help them provide their subscribers with a great Netflix viewing experience.

CDN Reliability Engineer

  • Los Gatos, California
  • Content Delivery

Netflix is responsible for over 37% of Internet traffic at peak times and we're working collaboratively with Internet Service Providers (ISPs) and IX centers to deploy Open Connect (OC), Netflix's Content Delivery Network. We are seeking seasoned engineers with extensive experience in *nix, networking, data analysis and large-scale 24x7 operations to deploy, operate and maintain this massive global streaming platform.

Network Provisioning Administrator

  • Los Gatos, California
  • Content Delivery

Netflix is responsible for over 37% of the traffic on Internet access networks at peak times, and we’re working collaboratively with Internet Service Providers to ensure our great content is delivered in a manner that is both highly efficient and cost effective.  We need great network professionals to help us manage the remarkable challenge and opportunity that this scale represents.

Senior Software Engineer - Open Connect Platform

  • Los Gatos, California
  • Content Delivery

The Team  Open Connect is a critical group within Netflix that builds and manages a content delivery network (CDN) handling more than one third of North American internet traffic at peak times!  We are available in 190+ countries and partner with ISPs all over the world to provide our 100 million member base with the ultimate streaming quality. During our peak day so far in 2017, we’ve had over 250 million viewing hours alone!   The Role  You will play a key role in modernizing our growing Open Connect tools suite of 20+ apps. This suite is considered a fundamental building block to the streaming initiative as it provides critical intelligence into one of the world’s largest CDNs and empowers stakeholders to make key business decisions. In this position, you will have the opportunity to work on a range of areas such as: adding API’s to support our external facing ISP portal with real-time data, improving our orchestration system to monitor thousands of globally distributed Open Connect Appliances (OCAs), and building scalable data pipelines to analyze hardware sustainability while handling video delivery at rates of millions of events per second!

Business Operations Specialist

  • Los Gatos, California
  • Content Delivery

Netflix is responsible for over one-third of Internet traffic at peak times and we are working collaboratively with ISPs to deploy Open Connect, Netflix's Content Delivery Network.  As Netflix grows globally, we continue to look for the best and brightest talent to scale with our growth opportunity.  The Open Connect Business Operations team functions like an internal consulting group providing contract support, invoice review, Open Connect Appliance (OCA) supply chain and inventory management as well as cross functional operational guidance. To support this, we have a backbone network with sites around the globe and thousands of ISP partners, and this continues to grow as Netflix delivers more and more content to people in over 190 countries around the worldThe perfect candidate is someone who has general accounting knowledge, familiarity with supply chain processes, contract and invoice review experience.  You are excited at the opportunity to work cross functionally with many different areas of the business such as legal, tax and finance as well as external vendors.  As a successful candidate, you are a highly motivated individual who works comfortably and autonomously in a fast-paced environment. You are organized, able to manage priorities and communicate effectively.

Senior Software Engineer - Open Connect Appliance Development

  • Los Gatos, California
  • Content Delivery

Open Connect is a critical group within Netflix that builds and manages a content delivery network (CDN) serving more than one third of North American internet traffic at peak times. We are available in 190+ countries and partner with ISPs all over the world to provide our 100+ million member base with the best possible video streaming quality of experience.  To help us deliver this traffic to our viewers efficiently and reliably, we are looking for a senior software engineer to analyze and improve the performance, reliability, and error recovery capabilities of the filesystem and virtual memory layers of FreeBSD, the operating system of Open Connect Appliances.  Ideal candidates should have a comprehensive understanding of filesystems structures, I/O reliability and recovery methodology, and kernel development and debugging techniques.  Experience with the internal design of the Berkeley Fast Filesystem, ZFS, and/or flash memory filesystems is highly preferred.

Content Engineering33 Jobs

Netflix is the first truly global internet television network enabling its members experience the joy of entertainment wherever and whenever they want. We have over 100 million members in over 190 countries who enjoy more than 5 billion hours of TV shows and movies per quarter accounting for a third of the downstream Internet traffic.

We produce thousands of TV shows and movies which are enjoyed by our members all over the world. Content Engineering leads the technology innovation that optimizes and automates the content production process from script (when an idea is pitched) to screen (when the show is ready to watch). We power discovery, personalization, video encoding and quality, internationalization, localization, and marketing for the best streaming library in the world. We solve complex problems around scalability and global content and innovate on tools and technologies to optimize the production of movies and TV shows. We are pioneering new approaches to movie production, optimizing pitches, production schedules, subtitling, and digital asset management for our content. We sponsor academic research on video quality and bring innovations like Ultra High Def, and High Dynamic Range to the market.

Join the team that is defining the future of content production and global streaming entertainment!

Senior Video Engineer

  • Los Gatos, California
  • Content Engineering

We can all agree that life is too short to watch low quality video. Netflix users stream over one billion hours of video every month, and our Video Engineers are tasked with giving those users the highest quality experience possible. The typical Netflix user - who is lost in the romance of Rick and Ilsa, sharing those last moments of an innocent world as the Nazis march into Paris - doesn’t notice blocky compression, banding or scaling artifacts. But you do… Encoding artifacts pull you out of your favorite scenes. In fact, people don’t like watching movies with you, because you’re guilty of pausing just to complain about 100 ms of A/V sync drift or lifted blacks on your friend’s television - and yet you secretly revel in the splendor of a broken GOP, when the subject of one sequence blends into the movement of another, and creates something fantastic that will only exist in that moment and maybe never again. You are one of us. We have been looking for you. We advocate for new customer experiences including more numerous and vibrant pixels, better accessibility and subtitle features. New video experiences like 4K, High Dynamic Range and Wide Color Gamuts create new challenges in every step of our encoding process, from content mastering at the studio level to streaming playback on consumer devices. We provide expertise and certification materials to nearly all engineering teams at Netflix who interact with our encoding pipeline; we also engage with external partners to ensure conformance and define standards or best practices.  We are actively involved in communities like SMPTE and W3C, defining next-generation media formats that include the features necessary for unprecedented video streaming quality on a global scale. As the company scales up studio productions, and continues to revolutionize the way stories are told, we will power the video processing, color management and transcoding applications that bring scalability and reliability to Hollywood.  The ideal Senior Video Engineer is 50% film geek with engineering experience in post-production and/or the visual effects space, and 50% computer nerd with practical experience in application development, preferably in the cloud.

Senior Software Engineer - Video Algorithms

  • Los Gatos, California
  • Content Engineering

The Challenge:We encode video streams that account more than one third of peak download traffic in North America, and are viewed by more than 104 million subscribers worldwide. We ingest thousands of high profile TV shows and movies and transcode to the best video quality possible. We incorporate automated quality control throughout our pipeline so that our streams play seamlessly on all Netflix-ready devices. We run our ingest and encoding software on the cloud and need to design for efficiency, reliability, and scalability.   How We Meet the Challenge:A combination of effective signal processing algorithms, excellent software development and strong intuition on what works for a scalable production system.  About You:You are a self-driven Senior Software Engineer who thrives in a fast-paced environment. You have excellent software development skills and a strong background in video and image algorithms. You constantly strive to improve yourself and the team. You are eager to apply your expertise in solving cutting-edge video and image processing challenges, impacting what millions of people see everyday.

Senior Software Engineer - Media Cloud Engineering

  • Los Gatos, California
  • Content Engineering

Netflix is leading the disruption of internet television. We have the largest global subscription based video on demand entertainment service. Our 100+ million subscribers in more than 190 countries consume over ten billion hours of video every quarter. Our service accounts for almost a third of the peak internet downstream traffic in North America. Netflix is available on more than a 1000 different devices, including personal computers, connected devices, smart phones, tablets and game consoles.   A very important part of the Netflix service is the cloud based media transcoding infrastructure that generates the petabytes of streams and playback artifacts to support the growing content catalog and the device footprint. In short, anytime a subscriber in on the service, they are viewing images and streaming content produced in this media cloud. We have a very large scale, massively parallel, highly available compute farm in the Amazon elastic compute infrastructure powered by our purpose built software to serve the complex media processing needs of Netflix. We are looking for a engineers to improve, scale and automate this business critical infrastructure and work on a innovation platform to allow Netflix to design, test and quickly rollout new user experiences by effectively utilizing available media resources.  You will be expected to drive the requirements for and own large components of the system throughout their lifecycle: requirements, architecture/design,  implementation, testing, and launch. You will need to exhibit strong leadership and communication skills, define and successfully execute on the engineering and release priorities in a very agile application development environment.  To be successful in this role, you must be a quick learner, have stellar software development and communication abilities, and work well in cross-functional teams. This is a great opportunity to enhance your cloud computing skills and simultaneously, get familiar with Netflix products and services while making a real impact on consumers globally.

Senior Software Engineer in Test - Encoding Technologies

  • Los Gatos, California
  • Content Engineering

We encode video and audio streams that account for about one third of peak download traffic in North America, and are viewed by more than 100 million subscribers worldwide. We ingest thousands of high profile TV shows and movies and transcode to the best video quality possible. We incorporate automated quality control throughout our pipeline so that our streams play seamlessly on all Netflix-ready devices. We run our ingest and encoding software on the cloud and need to design for efficiency, reliability, and scalability.  In addition, we are building new microservices to do deep analysis of audio, video and subtitle assets, and to make this analysis metadata available to applications such as automated QC.    How We Meet the Challenge:A leading-edge, distributed, cloud-based workflow using microservice applications, excellent software development practices, and a strong intuition on what works for a scalable production system. About You:You are a self-driven Senior Software Engineer with a passion for testing and automation, who likes to work within small teams in a fast-paced environment. You have a strong software development background. You are eager to apply your software expertise building test automation around highly scaled EC2 microservices, and in doing so, impact what millions of people watch everyday.  You can develop strategies for automated testing of services at scale.  You love movies and are excited about applying your technical skills to bring great movies to the world.

Senior Backend Engineer - Studio Programming Engineering

  • Los Gatos, California
  • Content Engineering

How do you spark joy in hundreds of millions of people? It starts with a vision—that technology can give voice to stories around the world. Netflix empowers a small band of creatives to do what no studio has ever done—tell hundreds of stories you fall in love with and stay up binge watching. As an engineer on the Studio Programming Engineering team, you’ll help us build the future of how the Netflix studio creates and produce shows on a global scale. We partner closely with our data science teams to build beautiful applications that make the studio workflow 10x more efficient. If you have an eye for software design, a mind for asking questions and synthesizing information into actionable work, and the personality to want to learn from AND teach your teammates - we would like to talk to you.

Customer Service3 Jobs

At Netflix, we are shaping the future of global entertainment because we believe there is a better way to watch. Our members need our help from time to time, and that’s where our Global CS organization focuses; providing amazing interactions with our subscribers around the world. Our goal is excellence, simplicity and getting our subscribers back to streaming.

Certification Assessment Developer

  • Los Gatos, California
  • Customer Service

At Netflix, we are shaping the future of global entertainment because we believe there is a better way to watch. Our members need our help from time to time, and that’s where our Global Customer Service (CS) organization focuses; providing amazing interactions with our subscribers around the world.  Our goal is excellence, simplicity and getting our members back to streaming. Netflix is looking for a talented Certification Assessment Developer to join our Global CS Learning & Development (L&D) team in Los Gatos.Netflix’s CS Global Learning & Development team provides service and tools training for both internal and external BPO call centers around the globe, having a direct impact on our customers and the business. This role reports into the Manager of the L&D Services team and will contribute to the evolution of our CS certification program as we expand to new audiences.

Curriculum Developer

  • Los Gatos, California
  • Customer Service

At Netflix, we are shaping the future of global entertainment because we believe there is a better way to watch. Our members need our help from time to time, and that’s where our Global Customer Service (CS) organization focuses; providing amazing interactions with our subscribers around the world.  Our goal is excellence, simplicity and getting our members back to streaming. Netflix is looking for a talented Curriculum Developer to join our Global CS Learning & Development (L&D) team in Los Gatos. Our Global CS L&D team provides leadership, customer service, and tools training for both internal and external outsourced call centers around the globe, having a direct impact on our agents, our customers, and the business. This role reports into the Manager of Learning & Development and will have the opportunity to develop effective and engaging learning experiences for the best call center agents in the industry.

Product Support Operations Manager

  • Los Gatos, California
  • Customer Service

At Netflix, we are shaping the future of global entertainment because we believe there is a better way to watch. Our members need our help from time to time, and that’s where our Global Customer Service (CS) organization focuses; providing amazing interactions with our subscribers around the world.  Our goal is excellence, simplicity and getting our members back to streaming. Netflix is looking for a talented Product Support Operations Manager to join our Product Support Operations (PSO) team in Los Gatos. The Product Support Operations team is the bridge between Netflix CS teams and our partners in Product, Marketing, and other business functions, focusing on agent/operational readiness, customer self-service, facilitating insights, and driving improvements to the customer and agent experience. Product Support Operations Managers (PSOMs) are aligned by functional areas and are deep subject matter experts, advocates for the customer/agent experience, data-savvy influencers, and great communicators.RESPONSIBILITIES:- Provide key customer insights and feedback to the Product teams and other internal and external business partners and inform consumer product development with a clear understanding of how people use and feel about our product and what is driving customer service contacts, and advocating for a better user experience.- Responsible for operational readiness and effective communication of product features and changes to customer service agents through internal Knowledge Base content and other communication channels. - Responsible for creation and updates of relevant Help Center content (help.netflix.com) and self-service tooling to ensure customers who seek help will find resolution to the most frequently asked questions - Leveraging multiple data sources to provide data-driven analysis and recommendations.QUALIFICATIONS:- BS/BA degree required. Master’s Degree a plus.- 4+ years’ experience in one or more of the following areas: Program Management, Product Management, Project Management, Product Marketing or Customer Support.- Experience in gathering business insights and identifying trends from data, including a combination of data from multiple sources.- Excellent writing and communication skills.- Strong user experience focus and experience, preferably with consumer web or related products.- Experience in working with global teams across different time zones.- Familiarity with customer service environment a huge plus.- Desired qualities: Innovative thinking, curious, action oriented, ability to drive improvements, strong relationship builder, excellent analytical and problem solving skills, superior communication skills, highly adaptable, and able to thrive in a fast-paced environment.

Data Engineering and Infrastructure13 Jobs

The Data Engineering & Infrastructure team is responsible for how we manage and use data at Netflix across the entire data ecosystem. Key areas of focus include data transport (Kafka), data engineering (both stream & batch processing using Spark & Flink), compute & storage resource management (Amazon EC2 & S3), workflow management (Meson, Automic), notebooks, machine learning platform, experimentation platform, and our reporting platform (Tableau, D3).

Director, Machine Learning Infrastructure

  • Los Gatos, California
  • Data Engineering and Infrastructure

Netflix is driven by data and algorithms (along with tons of great TV shows and movies). If you are in the engineering, data, and / or machine learning fields, this is an amazing place to be! We are building out a new Machine Learning Infrastructure team and we’d like you to lead it. The mandate for this team is to envision, develop, and manage the systems / workflows that enable Netflix data scientists to focus more on algorithms and analyses and less on the associated engineering. Some things for your team to tackle include: • How to best take a prototype in R or Python and move it into ongoing production use (at scale)• How to build flexible pipelines that we can rapidly evolve to handle new technologies and modeling approaches• How to streamline feature engineering, such that the underlying data is easily and efficiently extracted and the engineered features are reusable across analyses• How to better enable data science research projects to be collaborative and reproducible Help us figure this out and make it happen, in partnership with your data scientist customers and your peer engineering infrastructure teams. This is just the tip of the iceberg, though. Enablement of our data scientists through infrastructure development and smoothing is a relatively green field, where you'll gather and address needs, upleveling requests into generalized solutions. Given Netflix’s rare combination of an exceptional team of data scientists, a lot of data, a sophisticated data engineering ecosystem, and a company-wide appreciation for the benefits of machine learning, a huge opportunity for impact awaits! Key traits needed for this role:• Expertise in the engineering and machine learning fields • Visionary • Comfortable and capable leader • Can drive cross-functional projects forward • Listens / curious / adaptable / collaborative For a much deeper dive into this team and role, please check out this Machine Learning Infrastructure Team write-up.

Senior Data Engineer - Content Delivery Analytics

  • Los Gatos, California
  • Data Engineering and Infrastructure

Netflix makes up 1/3 of internet traffic, and we're proud to deliver entertainment that over 100 million global customers enjoy. Behind the scenes, Netflix is delivered by Open Connect, a custom-built content delivery network that connects our content to thousands of ISPs around the world.  Decisions on how to improve streaming performance for our customers and evolve Open Connect's architecture are driven by data. We're looking for someone to transform petabytes of incoming data on video performance and network efficiency into well-designed, high-quality data structures that empower critical decision-making for teams within Netflix.  We track every customer action and each byte of data transferred, so you'll work with data at incredible scale and collaborate with best-in-class data engineers and analytic experts. You'll become an authority in the world of video streaming delivery (no prior knowledge necessary, but curiosity to learn is a must), and the projects you'll work on will be truly impactful.

Senior Data Engineer, Product

  • Los Gatos, California
  • Data Engineering and Infrastructure

The product data engineering team is responsible for nearly all of the large, web-scale datasets used at Netflix for analyzing the product experience. This means that we build datasets for the purpose of analysis, and collaborate with predictive modeling experts to build production data pipelines. Given the size/complexity of our datasets this is not a trivial task. Nearly every engineer at Netflix depends on this data, and as a member of this team you would be at the center of product innovation. This includes projects like:  • Determining the efficacy of our original content targeting algorithms • Building datasets in partnership with the catalog ranking (and page construction) teams • Creating source datasets for a/b testing • Establishing new patterns for efficient processing of O(10B) record datasets • Defining metrics for tracking how customers are interacting with the service • Partner with UI engineering teams to enable new customer experiences The perfect person will have a background in a quantitative/technical field, will have rich experience working with large data sets, and will have some experience in data-driven decision making.

Senior Software Engineer, DEA Core

  • Los Gatos, California
  • Data Engineering and Infrastructure

Netflix is at the vanguard of data-driven companies. From optimizing global content spend to delivering bufferless streaming around the world, data is used to power decisions and fuel experiments across the business. Every day, we log hundreds of billions of events and run tens of thousands of Pig and Spark jobs. And we’re just getting started. We want to dramatically increase the quantity, complexity, and quality of analytics while also increasing self-serve capabilities for our 60PB data warehouse. To enable this, we’re investing in centralized solutions for our data engineers.  In this role, you’ll be contributing to Netflix’s industry-leading data engineering infrastructure. You’ll collaborate with members of our data engineering and data platform teams on opportunities to innovate, automate, and centralize. You’ll develop shared libraries and elegant components for our paved path -- which we’ll open source whenever possible. And you’ll provide support for engineers onboarding to your solutions.

Senior Software Engineer - Core Data

  • Los Gatos, California
  • Data Engineering and Infrastructure

Netflix is seeking a highly motivated and versatile Software Engineer to build scalable data products to help understand user behavior from how users interact with Netflix across different devices. Netflix maintains a relentless focus on empirical analysis and experimentation to continually improve our product. As part of the product data engineering team, you will have a direct impact on how product decisions are made. If you are a data geek and thrive on challenging problems, this role might just be for you.

Employee Technology3 Jobs

The Employee Technology team is an all-star group of technology innovators supporting our global employee base, tasked with the important challenge of keeping Netflix’ technology up and running. They design and troubleshoot employee tech systems and tools ranging from basic desktop support to large network malfunctions and security breaches. As Netflix has gone global, so has this team’s vast responsibilities, as they support our employees in offices in Los Gatos, Los Angeles, Amsterdam, Singapore, and beyond!

Nerd, Core Support Team

  • Los Gatos, California
  • Employee Technology

Netflix is on the hunt for a smart, motivated and customer service centric individual to take on the role of Netflix Nerd, within the Core Support team who will provide exceptional technology support to Netflix’s corporate and production employee base. This position will be based out of our Los Gatos office. The Nerds team is responsible for all employee technology globally. With corporate offices located in Los Gatos, Los Angeles, London, Amsterdam, Singapore, Taiwan, Tokyo, and Sao Paulo, the team is constantly challenged. While responsible for all technology platforms and services throughout the company, the team is also highly encouraged to continuously review and refresh our systems and tools, with great opportunity to innovate in Netflix's unique fast paced environment.As a Netflix Nerd on the Core Support team, you will be part of a new team responsible for providing world class 24/7 remote support, resolving and dispatching every technology issue that comes your way. You are an expert in all our internal and production office technologies and must ensure Netflix employees stay highly productive in the most secure environment possible. These requests can come in via tickets, email, chat, video hangouts, phone calls and automated alerts. This position will involve a multitude of operational tasks such as supporting cloud applications, remote troubleshooting, password resets, access requests, provisioning/deprovisioning accounts, dispatching, along with training on applications and security practices, and documentation. Daily duties can consist of prioritizing, resolving, routing and scheduling all incoming internal technology support requests. You will partner with cross functional technology and operational teams to ensure requests are being routed and resolved with great customer satisfaction. The Netflix Nerd must also set expectations with the ticket requester, and ensure all ticket information is logged correctly.

Manager, Enterprise Network Engineering

  • Los Gatos, California
  • Employee Technology

We are looking for a rock star manager to lead the Netflix enterprise networking team. Gone are the days of big, complex, traditional campus networks. Netflix operates a campus network based on an untrusted and location-independent model with the focus on efficient standardizations and simplicity. The primary responsibility of the leader is to develop and execute on a strategic roadmap that further simplifies our global campus networks. Challenge the status quo and innovate.  This role will involve the continued optimization to services for LAN/WAN, routers, switches, wireless, ISPs, firewalls, and security. 

AV Engineer

  • Los Gatos, California
  • Employee Technology

As Netflix grows, the AV team is building for scale. Netflix is on the hunt for a smart, motivated and creative individual to join the team. The ideal candidate thrives learning new technology and solving technical challenges. This position will be based out of our Los Gatos office.The AV team supports the design and build of meeting spaces and high-profile events. For meeting spaces, we’re responsible for designing and building conference rooms, training spaces, specialty spaces, and screening rooms. Globally, the team is nearing the 1000 room mark. We rely on Google Hangouts Meet with Chromebox for Meetings (CFM) hardware for the virtual meeting experience and build solutions to optimize the experience. The team is highly encouraged to R&D to enhance the user experience, while maintaining efficient designs.With high-profile events, the team currently supports 15-20 events per year. Based on the event, the team will work with stakeholders to define the requirements, design the layout and equipment requirements, and operate the event.

Enhanced Content1 Jobs

The Enhanced Content Team is responsible for creating much of the descriptive information, metadata, imagery, and video that fuels our UIs and algorithms. This includes synopses, ratings, tags, in-stream stills, montages, and trailers.

Synopsis Writer

  • Los Gatos, California
  • Enhanced Content

We are seeking a seasoned entertainment writer to tell the stories of the content on Netflix. If you have a demonstrable passion for entertainment, a deep knowledge of film and TV and the ability to distill complicated ideas into concise, consumer-friendly language, this may be the role for you. In a typical day, you'll collaborate with a team of writers and editors to write about a dozen different movies or television shows. With an omnivorous taste for film and TV, you’ll use a variety of research tools to understand the content at hand and craft a message that speaks to the heart of it, whether that’s an indie horror flick, a blockbuster rom-com or an animated educational series for kids. You’ll synthesize information from content creators and critics with your own keen evaluative skills to write copy that’s engaging, accurate and a pleasure to read. Occasionally, you’ll be tasked with innovation projects that will require deep, cross-functional creative collaboration with other writers, design and product teams.You must have a deep content knowledge and experience collaborating with multifaceted digital productions teams. You must love to experiment with language and write with your audience in mind. You must be comfortable with rigorous editing, tight deadlines and working with a large team. Ideally, you’ve worked in a digital publishing environment and understand project management and content management tools.This is a full-time, hourly-rate role, based in the Los Gatos office, reporting to the synopsis manager. Occasional travel to the Hollywood office may be required.

Facilities1 Jobs

Our Facilities Team ensures that all of Netflix’s buildings continue to function at a top notch level globally. Not only are they responsible for basic facility needs, but they deal with major budgets, employee programmatics, space planning, build-outs, and beyond. Facilities also manages external vendor partnerships (ie, food service, shuttle service, etc) that are essential in supporting the company’s needs.

Facilities Technician II

  • Los Gatos, California
  • Facilities

Netflix, the leading online movie and television subscription service, seeks a Facility Technician II to support our growing Los Gatos Campus. This position assists in the operation and maintenance of the Company’s facility.  We are looking for a Facilities Technician to complete a variety of electrical, plumbing, carpentry, and office move responsibilities. This position also requires an ability to interface with all levels of the organization with good communication and customer service.

Finance6 Jobs

The Finance organization at Netflix provides the business the foundation it needs to accomplish the big initiatives Netflix has set out. As the company rapidly expands globally and leans into content production, the volume and complexity of the finance operations are also increasing. Whether it is accounting for the content Netflix streams to its millions of users or understanding the international tax laws, our Content Accounting, Tax, Treasury, Corporate Accounting, Accounts Payable, Payroll and Financial Applications teams make it happen.

Senior IT Audit Manager

  • Los Gatos, California
  • Finance

Netflix is growing nicely around the world and is on track to exceed $ 11 billion in revenues in 2017. Internet entertainment is delighting consumers, and we are staying at the forefront of this once-in-a-generation opportunity. As Netflix expands, we continue to look for the best and brightest talent to scale with our growth opportunity. This position of Sr. IT Audit Manager is critical in conducting complex data analysis in support of the execution of audit plan, compliance with SOX, and ad-hoc projects. RESPONSIBILITIES INCLUDE:- Continuously monitor the business on key risks by creating an effective process for gathering, mapping, analyzing and presenting data extracted from a complex variety of information systems.- Assess the company’s risk management practices, monitoring and prioritization of the strategic objectives and risks on a continuous basis.- Promote data analytics enabled audit programs to verify the underlying data analysis and reporting of risk.- Implement automated auditing focused on cause analysis, including business anomalies and trigger events.- Review process and controls in a cloud environment. Activities include audits related to information security system and web-based applications.- Audit system and software development to ensure proper controls are considered and implemented as part of the system development lifecycle process.- Evaluate risk exposures and apply information systems development, implementation and operation control concepts in a variety of technology settings.- Identify risks, document, review and assess general and applications controls.- Identify opportunities and ensure adoption of data analytics for risk identification and mitigation purposes. - Collaborate with business intelligence teams and the Information Technology departments to leverage and align with data analytics infrastructure to support this endeavor.- Perform assessments and manage projects related to regulatory requirements such as PCI.- Assist in sharing technical knowledge and expertise with the other members of Internal Audit and Finance teams.QUALIFICATIONS:- Bachelor’s and Master’s degree in business or related field with focus on information systems and analytics.- Minimum 7+ years of similar, applicable experience in information systems, data analytics, and auditing.- Demonstrate a desire for continuous professional growth,  excellent communication skills (written and verbal), sound judgment in analyzing problems, with proficiency in assessing risk and evaluating internal controls.- Ability to work with a high-performance team, managing a variety of projects simultaneously to successful completion. Work must reflect a high degree of accuracy, attention to detail, and proven ability to meet deadlines.Due to the nature and scope of this role, we will need to run a background check prior to starting with us.

Senior Accounts Payable Specialist

  • Los Gatos, California
  • Finance

It's an exciting time for Netflix with continued rapid expansion into original programming and around the world; it's a great time to join our team. As Netflix expands, we continue to look for the best and brightest talent to scale with our growth opportunity. Visit our culture deck and long-term view to learn more.We are looking for an Accounts Payable professional to support our Global operations. This position will reside in the company’s Los Gatos office and will report to the Head of Global Accounts Payable. This position will interact heavily with teams across our international offices and will require a flexible worker for the role.The ideal candidate will be very detail oriented, able to analyze a large volume of transactions with high accuracy, have excellent communication skills, be capable of multitasking and taking the initiative to drive process change and improvements.RESPONSIBILITIES:- Assist with high invoice volumes in multiple languages and currencies, helping in translation and correct (international) indirect tax treatment - Review payments for accuracy in account coding and banking requirements- Perform monthly Accounts Payable close, assisting with journal entries and reconciliations Assist the Accounting Team with close inquiries.- Assist in driving the Accounts Payable process, ensuring the team can scale with the company’s growth- Review, analyze, and respond to external/internal supplier inquiries and perform supplier statement of account reconciliations- Assist business partners with any inquiries- Overseeing relationships with service providers- Perform audit and tax/finance team support- Perform other duties and ad hoc projects as assignedSKILLS REQUIRED:- Proficient in Excel and ERP systems (Workday experience a plus)- Highly motivated with the ability to work independently - Able to work with high volume of transactions in a fast-paced environment - Able to maintain a high level of accuracy in preparing and entering financial information- Forward looking thinker who can articulate the need for and implement process improvements- Understanding of SOX compliance rules and guidelines- International indirect tax experience - Fluent in English, proficient with written Japanese, Chinese and Korean EDUCATION AND EXPERIENCE:- Accounting or Finance background- 5 - 7 years of relevant experience- Degree in relevant field of study- Knowledge of cloud related ERPs systems a plusDue to the nature and scope of this role, we will need to run a background check prior to starting with us.

Senior International Tax Analyst

  • Los Gatos, California
  • Finance

It’s an amazing time to join Netflix as we continue shaping the future of global entertainment. As Netflix expands globally, we look for the best and brightest talent to scale with and contribute to our growth. That’s where you come in.Netflix is seeking a Senior International Tax Analyst to join its Tax Team, reporting to the International Tax Manager. The Senior International Tax Analyst will provide U.S. international outbound tax planning and analytical support. The ideal candidate will have excellent organizational, communication and analytical skills as well as strong attention to detail and the ability to meet deadlines and prioritize tasks.

Manager, International Tax Compliance

  • Los Gatos, California
  • Finance

As Netflix continues to shape the future of entertainment, we have grown into a truly global Internet TV service with 100M+ members watching approximately a billion hours per week. It is a great time to join our team and play a key role in our growth.We are seeking an International Tax Compliance Manager, reporting to the Director of International Tax, to oversee US international tax compliance and related matters.  The ideal candidate will have excellent organization and communication skills as well as strong attention to detail.RESPONSIBILITIES:- Manage all aspects of US international tax compliance, including Form 5471, Form 8858, Form 1042, and tax return disclosures- Prepare and/or review calculations for E&P, foreign tax credits, OFL, subpart F, Section 987, tax pools, and other international tax computations- Manage OECD country-by-country reporting- Oversee transfer pricing calculations, compliance, and documentation- Identify ways to enhance international tax processes or improve overall efficiency- Assist with international tax aspects of IRS audits- Conduct technical researchQUALIFICATIONS:- 7-10 years of experience, including public accounting or industry experience- CPA or Masters in Taxation preferred but not required- Strong attention to detail- Ability to work proactively and independently under tight time frames in a fast-paced environmentThe ideal candidate will work as part of a high performance culture built around freedom and responsibility. Read more about the culture at Netflix.Due to the nature and scope of this role, we will need to run a background check prior to starting with us.

Senior Accountant

  • Los Gatos, California
  • Finance

As Netflix grows globally, we continue to look for the best and brightest talent to scale with our growth opportunity.  Visit our culture memo and long-term view to learn more about the unique Netflix culture and the opportunity to be part of our team.The Corporate Accounting team is looking for a Senior Accountant to join the team. The Senior Accountant will be responsible for strategic support of global Open Connect and other Corporate functions. Open Connect is our global content delivery network delivering billion hours per month of video streaming around the world. Find out more about Open Connect here - https://www.netflix.com/openconnect

Financial Planning and Analysis2 Jobs

The FP&A team at Netflix is an embedded organization that helps to support and partner with all of the company’s functional departments in the areas of financial planning, forecasting and strategic analysis. Collectively, we drive and manage the overall P&L outlook for Netflix, and serve as point-of-contact to our business partners in the areas of finance, strategy and analysis.

Manager, Technology Planning & Analysis

  • Los Gatos, California
  • Financial Planning and Analysis

Netflix derives a significant competitive advantage from our product experience that helps our members explore and discover content that they love. As half of our members now reside outside the US, we are also investing in building locally-relevant experience to reach and serve the next 100M members globally.As Netflix continues to grow and expand, Technology Planning & Analysis is looking for a Manager who can work effectively with Product leadership to drive better business decisions with actionable data-driven insights. You will partner deeply with Product Creative and Globalization organizations, as well as cross-functionally with Engineering, Consumer Insights, Marketing, and Data Science & Engineering. The objective of this role is to independently drive strategic business decisions in close partnership with Product Creative and Globalization leadership by identifying areas of opportunity, structure analyses using clear frameworks, gather data, generate insights and communicate findings with excellent communication tactics. These business decisions touch upon many aspects of the Product Creative and Globalization organizations, including operations planning (e.g., vendor management, quality measurement, supply chain optimization), organizational design, engineering investments, and title/country launches (e.g., determining ROI on creative and localization decisions).The ideal candidate is someone who views the world through an analytical lens, a strong problem solver, and an effective communicator. You must display strong initiative for anticipating and meeting the business demands of senior-level business managers.This position is based at our Los Gatos office and involves close coordination with Content and Creative teams in Los Angeles, which requires frequent travel (2-3x per month). You will report to the Manager, Technology Planning & Analysis for Product Operations.

Associate, Marketing Experimentation & Analysis

  • Los Gatos, California
  • Financial Planning and Analysis

Netflix is revolutionizing Internet TV. We are looking for an analytical marketer who can leverage their expertise to drive insights on programmatic advertising efforts. Netflix uses experiments (e.g. A/B tests, Quasi-Experiments) to optimize digital advertising through our application of data and machine learning. We are looking for a talented team member to join the Marketing Planning & Analysis team to drive implementation and analysis of marketing experiments, as part of a larger team of data scientists, engineers, and marketers.The position will be based in Los Gatos, CA and involves coordination with teams in both the US and our international offices. You will report to the Sr. Manager, Marketing Experimentation & Analysis on the Marketing Planning & Analysis team.RESPONSIBILITIES- Identify optimization opportunities on our programmatic buying platforms for testing and algo development, working closely with regional market leads and programmatic channel managers- Own end-to-end project management (design, plan, implementation, and documentation) for many simultaneous and business-critical experiments, coordinating precise implementation of marketing strategies- Recommend and advance new ways to use experimentation to support business decisions across the marketing organization and drive our learning agenda along with key stakeholders- Partner with data science and engineering teams to drive analyses of our programmatic channels, develop media models, as well as enhance measurement capabilities- Translate complicated data into actionable insights for non-technical business partners; develop trusted relationship with executive-level partner in Netflix marketing leadership- Create thoughtful recommendations based on data and guide marketing implementation of proven winnersQUALIFICATIONS- Education from top tier university plus 2-4 years of experience in digital marketing working with all  channels including programmatic reserve, real time bidding, and paid social (required)- Foundational understanding of underlying advertising technology (ad serving, DMP, creative technologies, RTB bidding, etc.) and advertising landscape (mobile limitations, mechanics of attribution, etc.)- Superior attention to detail, with demonstrated history managing complex projects involving a large number of stakeholders and experience working in cross-functional teams- Proven track record and enthusiasm for complex problem solving and analysis, including working with large data sets (log level data) and great Excel skills. Basic understanding of SQL is a plus.- Ability to communicate complex analytical insights in a simple, concise manner and to build strong relationships with both local and global marketing teams to effectively convert insights into action- Quantitative mindset with understanding of basic statistics (e.g. correlation versus causation) and social science research methods; demonstrated interest in quantitative social science research (e.g. economics, psychology, political science, etc.) a plus- Strong capabilities for crafting and presenting data driven analyses and insights to senior executives- Flexibility for travel 1-2x per month to Netflix offices in LA and occasional international travelDue to the nature and scope of this role, we will need to run a background check prior to starting with us.

Globalization1 Jobs

The Globalization team is dedicated to bringing the Netflix experience to international markets. We treat each country differently, since it is not just about translation, it is about providing our audience with an experience that feels local, and we do it at scale. We are comprised of Internationalization and Localization teams and work closely with our Product, Engineering, Content, and PR and Marketing partners to drive the best local user experience.

Internationalization Engineer

  • Los Gatos, California
  • Globalization

Globalization at Netflix is looking for a seasoned Internationalization Engineer to partner closely with the various engineering and product teams within Netflix. The primary focus of this position is to serve as a subject matter expert on i18n best practices, as well to architect, evangelize, and engineer solutions to solve i18n issues across various functions as we continue to expand on an international scale. This lean team primarily operates within our headquarters in Los Gatos. If you would be interested in defining i18n at a growing company with ambitious goals for global development, we want to talk to you!                

Human Resources3 Jobs

The HR Team at Netflix is responsible for identifying, attracting and developing Netflix’s team of stunning colleagues. This team includes Recruiting, Employee Services and our Human Resources Business Partners. We strive to create an amazing experience for Netflix team members by creating strong partnerships that are deeply embedded in the business in order to keep a pulse on to Netflix’s Cultural Values of Freedom and Responsibility.

Netflix's Culture of Recruitment

Technical Recruiter, Market Intelligence

  • Los Gatos, California
  • Human Resources

With over 100 million subscribers in over 190 countries, Netflix continues to expand the boundaries of both the technology and entertainment landscape. The Talent Acquisition team is at the forefront of this industry change and as we expand our knowledge, the team is looking for a Market Intelligence Analyst to provide in-depth market research and data analysis to support our global business initiatives. The Role This person will be responsible for developing a deep understanding of our business and market trends and for providing high-level industry intelligence for the Talent Acquisition team in Los Gatos.  Working with the our engineering leaders and the broader Talent Acquisition team focused on technical roles, the role will focus on collecting and analyzing data to build out our knowledge of the competitive landscape. 

Senior Manager, Global Benefits

  • Los Gatos, California
  • Human Resources

It's an exciting time at Netflix as we continue to expand our business globally. We are revolutionizing the way people watch their favorite shows and movies, and building our own library of original Netflix content for all to enjoy. Visit our Culture Deck and Long-term View to learn more about our unique Netflix culture as well as the milestones we will achieve in the future.  This position will be based in Los Gatos and be part of our Talent organization. The person will own all aspects of our benefits across the globe including strategic design of innovative benefits that help attract and retain stunning colleagues.

Director, Human Resources - Product

  • Los Gatos, California
  • Human Resources

Netflix is recruiting for a Director - HR Business Partner who will partner with several of our growing Product Development teams in Los Gatos. The focus of this role is to assess, coach and influence the business as we scale and evolve to enable our teams to accomplish amazing things. At Netflix, our culture shapes who we are and how we operate.  We need someone who is just as passionate about the culture as they are about the work they are doing in the business.  The ideal candidate:You understand the business and the culture.  You will be a shining example of what it means to be a stunning colleague - living our values, understanding how our culture comes to life, and possessing a deep knowledge of the business.  This role is unique in the sense that you’ll be responsible for driving decisions on organization design, compensation, employee development, talent density, and much more.  You’ll learn the business and culture inside and out so that you are able to provide strategic HR partnership to the business leaders and the teams you support to enhance the growth and impact of those teams to the business. The ideal candidate will be a dynamic and thoughtful leader with a collaborative and influential leadership style, the ability to inspire others into action and to think creatively about solutions. The right person for this role must have comfort with ambiguity, and able to make quick, well-informed decisions. She/he will embody our culture of Freedom and Responsibility through their behavior and interactions daily and be willing to invite, receive and promote constructive feedback. She/he will exude curiosity about our business and have a proven track record of rapid self-learning.  She/he will value inclusion, diversity of opinions and people, and every member of the team, regardless of their title.Experience:This position requires a minimum of 10 years of progressive HR/OD/OE experience. Experience in more than one industry or business sector is highly desired, with particular emphasis on entertainment and technology.  Previous experience working with engineering teams is highly desired.

Partner Devices11 Jobs

The Partner Devices organization works with companies like Apple, Samsung, Google, LG, and Sony to bring Netflix to TVs, phones, tablets, and Pay TV set-top-boxes worldwide. Our goal is to ensure the best possible Netflix experience on the widest possible range of devices.

Partner Devices includes five individual teams. Ecosystem Engineering works closely with partners to integrate Netflix into devices. Those integrations are validated by Certification using a cloud-based automation platform built by Partner Tools. Roadmaps for device-related technologies are managed by Product, and Engagement owns our partner relationships and guides each integration project.

Nearly all Netflix members discover, use, or pay for Netflix through one or more partner devices, and leveraging our partner ecosystem is a key element of our successful global growth.

Senior Software Engineer - Device Lifecycle Engineering

  • Los Gatos, California
  • Partner Devices

To deliver the joy of Netflix to living rooms everywhere, our Partner Device Ecosystem (PDE) team works with consumer electronic device companies and MVPD (e.g., cable, satellite) operators around the world. To develop and certify hundreds of Netflix Ready Devices (NRD) a year, our partner tools manage partnerships, track projects, and test every NRD model.  We are looking for a talented lead developer to help us increase our scalability and effectiveness in PDE with tools that focus on device quality and partner productivity.    As a technical contributor writing software, you will develop with the same tech stack as production Netflix services--including AWS, Java, Kafka, Cassandra, Hadoop, Docker, Atlas, Spinnaker, and JavaScript.    As a leader in engineering, you will drive projects and facilitate small teams of collaborators to move quickly.  You will engage with embedded device developers, automation engineers, cloud engineers, and UI designers in our effort to ensure that devices can all deliver a great Netflix experience. As a member of the Device Lifecycle Engineering team, you will: Develop cloud-based services that • Emulate production Netflix services for test simulations. • Automate Netflix devices via HTTP and JavaScript based protocols. • Execute tests remotely and enable results review using big data. • Provide solutions for test case development.Apply technical innovation to • Implement tools that leverage state of the art technologies. • Increase the scalability and resiliency of our solutions. • Analyze metrics and outliers as feedback for further improvements to our tools.Engage with engineering teams across the company to • Streamline our device ecosystem lifecycle with partners in every country. • Help partners implement, test, and debug Netflix apps on TVs, set top boxes, and other devices. • Enable the roll-out of the latest Netflix user experience.You will succeed in the role because:• You are passionate about finding simplicity and delivering quality in a complex technical ecosystem.• You are articulate and can evangelize new ideas.• You have led teams or collaborative projects to successful results.• You have applied strong software skills to develop apps in a distributed microservice architecture.• You have B.S. Computer Science and 7+ years relevant industry experience.

Site Reliability Engineer - Netflix Labs

  • Los Gatos, California
  • Partner Devices

Netflix is almost everywhere. Serving over 100 million customers in 190 countries on devices such as Smart TVs, set-top boxes, and apps on phones, tablets, and computers, Netflix is striving to deliver the vision of #NetflixEverywhere. The Engineers that create this service require a world-class environment and access to thousands of devices in which to build, and perfect, the Netflix experience. Netflix requires talented and driven individuals that can take our internal development and certification environment to the next level. Labs is responsible for building and improving the environment for the certification and testing of the Netflix app on the devices people use every day. Our goal is to simplify and automate everything possible within this environment and change it to “a small matter of code”.  Finding and permanently resolving pain points for our partners and customers is our mandate. How we do it, is where you come in. What we are looking for in you: Role Responsibilities• Develop environment and infrastructure tooling to better support the development and certification teams Labs partners with• Participate in on-call rotation with other members of the Lab Engineering team• Drive issue resolution with partner product engineering and certification teams• Evangelize best practices around collaboration, reliability, security and performance to all partner teams Minimum Requirements• Understands mid- to large-scale complex systems from a reliability perspective• Scripting abilities in Python, Perl, Go, or JVM-based languages• Effective root cause identification, triage and mitigation• Experience with configuration and troubleshooting of Linux, Java, Tomcat, and other middleware technologies• Thorough understanding of monitoring (Nagios, Zabbix, or other) and the emission, collection, and analysis of metrics, to put together mitigation and remediation plans• Strong communication skills and the ability to engage partner teams effectively• Passion for resolving reliability issues and identify strategies to mitigate going forward• Automation mindset - if you can automate it, do it. We are looking for individuals with skills in one or more of the following Winning Attributes:  Development• Required: Mid to large scale project tooling development skills in C, C++, and/or Java (embedded/proprietary environments a huge plus)• Understanding of development and deployment processes• Effective debugging methodologies in a mixed device environment• Web UI development for tooling a plus Networking• Experience with traditional networking switches (Cisco, Dell, HP, etc)• Configuration, monitoring and debugging of networking issues• Programming against exposed networking APIs for the above vendors• Experience with modern SDN centric/hybrid switches (Quanta, Arista, Dell with Cumulous Linux) a plus

Sr. Software Engineer in Test- Partner Devices

  • Los Gatos, California
  • Partner Devices

Netflix runs its application on a diverse range of consumer electronic products from smartphones to game consoles. As a result, Netflix works closely with a variety of partners to integrate and launch the Netflix application; This ensures that Netflix members have a great experience steaming our content. Imagine the complexity and cost to ensure all of these devices running the Netflix application are built to the highest standards. Our Partner Environment team is at the center of automation and development for our partners and works to increase levels of quality and decrease friction.   In this role, you will be building out an advanced platform to automate the Netflix experience across the device ecosystem.  This platform is made up of a series of hardware, software and cloud components that are used to control and replicate real-world conditions for devices in the wild.  For example, duplicating remote functions and controlling the device’s network and power, thereby allowing cameras, microphones, and other types of sensors to interface with the device. This all results in unbiased data and higher quality devices delivered faster to the customer.You would also be helping other engineers at Netflix bring their ideas to reality. Teams at Netflix have used the platform to build custom photosensors, hardware diagnostic solutions and even benchmarking tools. This platform acts as a bridge between consumer electronics and Netflix test services.

Senior Cloud Engineer - Partner Environment

  • Los Gatos, California
  • Partner Devices

Netflix runs its application on a diverse range of consumer electronic products from smartphones to game consoles. As a result, Netflix works closely with a variety of partners to integrate and launch the Netflix application; This ensures that Netflix members have a great experience steaming our content. Imagine the complexity and cost to ensure all of these devices running the Netflix application are built to the highest standards. Our Partner Environment team is at the center of automation and development for our partners and works to increase levels of quality and decrease friction.   In this role, you will be building out an advanced platform to automate the Netflix experience across the device ecosystem.  This platform is made up of a series of hardware, software and cloud components that are used to control and replicate real-world conditions for devices in the wild.  For example, duplicating remote functions and controlling the device’s network and power, thereby allowing cameras, microphones, and other types of sensors to interface with the device. This all results in unbiased data and higher quality devices delivered faster to the customer.You would also be helping other engineers at Netflix bring their ideas to reality. Teams at Netflix have used the platform to build custom photosensors, hardware diagnostic solutions and even benchmarking tools. This platform acts as a bridge between consumer electronics and Netflix test services.

Partner Engineering Manager

  • Los Gatos, California
  • Partner Devices

The Company and Product Strategy: Instant streaming on partner devices is a core part of Netflix's strategy for the future. Our first partner product to support instant streaming to TVs was launched in May 2008 and is now available on 100s of products. Our partnerships include global television makers, like Samsung and LG, as well as many of the world’s largest operators, like Comcast, Virgin Media, and Orange. The Netflix Device Platform makes this possible.  The team:In order to help our partners add the Netflix instant streaming service quickly to their device, we work very closely with these engineering teams to quickly overcome any and all challenges. A key aspect to being successful is to build technical partnerships that can scale to a number of different solutions. The functionality of our platform includes streaming and playback, dynamic UI, security, and partner specific adaptation for new types of devices. For more details on the team you will be leading, watch this video. The Opportunity:You will be leading a team of experienced embedded systems engineers to prototype, develop, and productize Netflix technology on partner platforms. You will need to work cross functionally with internal technical teams as well as external partner teams to ensure we can scale our solution across a massive partner ecosystem. That partner ecosystem includes 7 year old set top boxes, 30 dollar streaming sticks, and high end 4k HDR smart TV’s.  You will lead an amazing team and you will be empowered to make things happen.

Product Engineering21 Jobs

Netflix Product Engineering is about the Netflix customer experience from signup to streaming. We build systems that connect the thousands of different devices and millions of users to Netflix on a daily basis. From the digital advertising and signup experience, to the personalization algorithms that drive recommendations and the movie and tv discovery experience, to the scalable edge systems that enable the device ecosystem, our goal is to maximize user engagement and happiness with Netflix.

Netflix Product Engineering

Senior Research Scientist - Algorithms Engineering

  • Los Gatos, California
  • Product Engineering

Want to research and develop improvements to the core algorithms such as recommendations and search that power the Netflix experience that over 100 million members worldwide see each time they log in? Our Algorithms Engineering team is looking for a passionate and talented applied machine learning expert to lead the way by researching and developing the next generation of algorithms for our member experience. This spans central areas of our product including how we approach recommendations, ranking, page generation, asset selection, and search.In this role, you will conduct applied research end-to-end by conceptualizing, designing, implementing, and validating potential algorithmic improvements. This includes running offline experiments and building online A/B tests to run in production systems. To be successful in this role, you must have a strong machine learning background, be a quick learner, have proven software engineering skills, and work well in large cross-functional teams. You will need to exhibit strong leadership and communication skills, an ability to set priorities, and an execution focus in a dynamic environment.If you are ready to make a difference at a company that matters, and if you want to work on machine learning and data in a company that strongly believes in both, then we would love to talk to you.For more details about what we are working on, read these blog posts.

Senior Software Engineer - ML Infrastructure for Personalization

  • Los Gatos, California
  • Product Engineering

Today, we think of the Netflix service less as a monolithic product and more as 100+ million different Netflix products, serving uniquely personalized experiences to each of our members. One of the teams powering this personalization is the Personalization Infrastructure (PI) team that  builds scalable Machine Learning (ML) infrastructure for accelerating innovation for Netflix recommendations, content promotion, and search algorithms.The OpportunityWe are looking for a motivated Senior Software Engineer with experience building ML platforms in production. The work involves building generalizable infrastructure and tools that help ML Engineers and Researchers run offline experimentation and online A/B Tests faster.Specifically, the team:• Builds systems that help train or serve models• Orchestrates production training pipelines• Snapshots and serves accurate online data for feature engineering• Builds common libraries for feature generation during training (offline) and scoring (online) stages• Generalizes Explore/Exploit experiments• Makes it easy to leverage latest ML Toolkits• Standardizes how product experiences are managed and served to members to enable faster and consistent online explorationThis is a great opportunity to help accelerate innovation in Netflix Recommendations, to enhance your cloud computing and Machine Learning experience and to gain intimate knowledge of Netflix products and services at high scale, while working for a unique and pioneering company that is redefining how video content is consumed globally.To be successful in this role, you must have outstanding software development skills, ability to learn fast, and thrive working cross functionally with several teams. You will need to exhibit strong leadership and communication skills to successfully execute on the engineering and release priorities. You will experience a dynamic low-process environment, but one that does not compromise on work-life balance.

Senior Software Engineer - Node.js

  • Los Gatos, California
  • Product Engineering

Netflix is shaping the future of global entertainment and reinventing how people watch television.  Netflix applications are among the most successful and widely used in the world across a wide range of devices, including phones, tablets, game consoles, TVs, and desktop/laptops. Our team is passionate about building and advancing core libraries, platforms, and services that are used across our device platforms.  We design systems to be reliable at scale and flexible to product innovations.  The projects you work on will not only help to continually improve how we deliver a better experience to our 100+ million members but also boost the productivity of over 200 engineers. Challenges for 2017In the coming year, our big goal is to migrate teams to the next-generation of the Netflix API, the system which processes and orchestrates all requests from devices to backend services.  We’re building a high-scale platform that leverages Node.js and Docker containers to enable UI client teams to easily write and deploy their own services to the cloud.  These services will be sitting in the middle of much of the action.  Every request from every device from our 100+ million users will go through this new stack. This is a highly cross-functional project with implications for many teams at Netflix.  It will make our system more usable and developer friendly as well as more reliable, scalable, and performant as we continue to grow globally.  There is no shortage of opportunities to shape the future of our product.

Senior UI Engineer - Digital Marketing Infrastructure

  • Los Gatos, California
  • Product Engineering

On Jan 6, 2016, Netflix announced the creation of the first global Internet TV network. But our journey has just begun. Our marketing department is tasked with building awareness of Netflix across the globe. The DMI team is building a platform that enables rapid execution of marketing concepts. Our goal is to enable one-click automation of Digital Marketing Campaigns across a variety of ad platforms such as Facebook, Google DoubleClick, Youtube, Instagram, Twitter etc. and build end-to-end campaign and digital asset management systems. In this role, you  will learn and build applications to support the full lifecycle of global marketing campaigns at Netflix. You will get a chance to interact with various teams within Netflix such as Marketing, PR, Social and many more. We are looking for an Senior UI engineer who can innovate at the leading edge of  technology. You will drive and shape the front-end architecture for the applications created and maintained by the team.

Senior Research Engineer - Promotion & Growth Algorithms

  • Los Gatos, California
  • Product Engineering

Are you interested in researching new machine learning algorithms to create innovative approaches to a wide range of problems, as well as building large-scale, live-traffic experiments directly impacting and growing our 100+ million members worldwide? The Algorithm Engineering team is looking for a passionate and talented Machine Learning engineer to join us and lead the way in the research and development of the next generation of algorithms used to drive and grow the Netflix experience.In this position, you will conduct applied research by investigating, conceptualizing, designing, implementing, and validating new algorithms in a number of areas, such as: • Finding and growing the best possible audience for newly released movies and TV shows, and in particular our expanding slate of original content. This year, Netflix will invest $6 billion in content and will create over 1000 hours of original content with great Hollywood talents like Angelina Jolie and Martin Scorsese, and you’ll work on the algorithms that help this new content find a great audience. • Reaching out to our members about new recommendations in the most effective and impactful way, through emails and notifications. We deliver billions of messages per year, and you’ll work on the algorithms that decide what to send, when and to whom, to help our members find great content to watch. • Growing our member base through programmatic advertising. Netflix spends over one billion dollars a year promoting our service and original content. You’ll work on new algorithms to maximize our growth that decide what to advertise, to whom, and for how much.Here are some more examples of what we are working on: • The Importance of Time and Causality in Recommendations • Introducing Vectorflow: a lightweight neural network library for sparse data • The Netflix Recommender System • Selecting the best artwork for videos through A/B testing • Recommending for the World To be successful in this role, you must have a strong machine learning and software engineering background, be a quick learner, and work well in small cross-functional teams. You will need to exhibit strong leadership and communication skills, an ability to set priorities, and thrive in a dynamic environment.If you are ready to make a difference at a company that matters, and if you want to work on machine learning and data in a company that strongly believes in both, then we would love to talk to you.

Product Management2 Jobs

The Product Management team is responsible for anything a non-member or member touches when they come to the service. This team aims to improve the experiences across the diverse device ecosystem with the goal of delighting our members by offering an amazing, personalized experience that will allow them to discover relevant content.

Director of Product Innovation - Creative Personalization

  • Los Gatos, California
  • Product Management

The Role We realize that creating a delightful discovery experience for our members means that in addition to selecting relevant movies and TV shows for them, we need to represent the essence of each title using relevant images, trailers and other “evidence” to make their selection process quick and enjoyable. We’re looking for a Director of Product Innovation to lead this area; to devise algorithms and systems that will • Pick the best set of assets to represent each title to each member from an existing set of images and trailers available for that title. • Work in the intersection of art and science, in concert with our creative team, to improve the generation of diverse image and video assets for our original titles that are likely to resonate with different audiences.You have a chance to disrupt and dramatically improve on decades old ideas and practices in the entertainment industry using the power of data and algorithms. We are just getting started with our efforts in this area and we are excited by the potential impact on our business.Who will be successful in this role?You care deeply about the non-member and member product experience, resulting in many clear hypotheses for potential improvements to our algorithms that you can naturally group into areas of opportunity. You will craft, communicate and execute a strategy to advance these areas, leveraging available data as much as possible to inform and explain your choices. You will lead cross-functional teams of software and research engineers, mathematicians, data scientists, and statisticians while partnering effectively with stakeholders from different parts of the company to bring your vision to life.You know advanced mathematical modeling and analysis, particularly some combination of probabilistic modeling, statistics, optimization and machine learning,  so deeply that you are well aware they are just tools to solve problems rather than being an end in themselves. You naturally gravitate towards experimentation as a way to validate your hypotheses while having a healthy skepticism when interpreting experimental results.The Director of Product Innovation may come from a wide range of backgrounds: perhaps someone who has led algorithmic innovation for a successful software company, or a pragmatic academic with experience modeling and experimenting with complex systems and in computer science.Important for the role is the technical bent to work with world-class engineers, the statistical acumen to collaborate with top-notch data scientists and the business sense to drive product goals and strategies.Demonstrated ability to build successful consumer facing applications and algorithms, and a strong feel for movie/TV content are big pluses.

Product Manager, Originals (Launch Strategy Team)

  • Los Angeles, California
  • Product Management

People are spending approximately a billion hours a month watching programming on Netflix, and increasingly, our 100+ million members around the world are watching Netflix Originals. The Product Manager, Originals will help scale our efforts around new high-profile TV series and film launches across platforms (mobile, web, Smart TVs, and more.) That means thinking strategically about audience opportunity, pushing product mechanics, shepherding compelling packaging of originals, tracking metrics and dissecting performance, solving day-to-day dilemmas, and recommending product improvements. You should be comfortable in a fast-paced, deadline-driven environment where you interface daily with content, design, marketing, PR & social, data engineering & analytics, platforms, planning & analysis, and more. This role involves both product and project management, so they require operational excellence and technical fluency, but building great relationships is also key.

Science and Analytics17 Jobs

This group focuses on strengthening and optimizing all parts of the Netflix business through data science and analytics. We arm decision-makers around the company with useful metrics, insights, predictions, and analytic tools. We research and develop new personalization algorithms and other machine learning applications to improve the Netflix service. And, as Netflix embraces causal learning, we design and analyze controlled experiments or employ other neighboring measurement approaches (such as causal inference). If you are seeking high impact and are passionate about rigorous analytics or other mathematical approaches leveraging big data, this is the group for you!

Senior Data Scientist - Streaming Experimentation and Modeling

  • Los Gatos, California
  • Science and Analytics

Netflix is revolutionizing entertainment. We deliver over a billion hours of movies and TV shows per month to more than 100 million members globally.  Our data-driven culture and relentless focus on experimentation allows us to continuously innovate and provide the best experience for our members. We are at the forefront of using advanced mathematical models and algorithms on big data to provide a personally optimized experience for each of our members, and our scientists and engineers are constantly looking for new ways to improve the state of the art. Netflix data science is a unique combination of big data, algorithms, and entertainment: where else do you get to work on big data and win forty three primetime Emmys, four technical achievement Emmys, four Golden Globes, and earn seven Oscar nominations (one win and counting)! The Quality of Experience Experimentation team has a broad and cross-functional mandate to design, implement, and analyze A/B tests related to the quality of the video streaming experience,  and to innovate on testing and analysis methodology. Our current work includes:• Partnering with engineers to optimize the adaptive video streaming algorithms that determine key aspects of the viewing experience such as video quality, delay before playback starts, and rate of playback interruptions.• Working with the video and audio encoding teams to optimize content delivery to cellular and other low-bandwidth networks, opening up the Netflix product to more people around the world.• In collaboration with the Consumer Insights team, working to understand how our customers perceive video quality, and how video quality impacts viewing habits.• Exploring ways to efficiently and effectively localize our content (video and audio assets, subtitles, text descriptions) to new markets and languages around the globe. For more of a sense of the work we do, have a look at these blog posts, written by Nirmal Govind, Director of Studio Production and Streaming Science and Analytics:• A/B Testing and Beyond: Improving the Netflix Streaming Experience with Experimentation and Data Science• Optimizing the Netflix Streaming Experience with Data Science The streaming QoE space is still nascent within Netflix, and Netflix is a global leader in streaming video. As part of our team, you will have the opportunity to do groundbreaking experimentation and modeling work that will shape the experience for our customers, and push the boundaries of an entire industry. You will help optimize the Netflix streaming video experience via A/B experimentation on all aspects of our video streaming algorithms and strategies, and use rigorous statistical modeling and analysis to discover critical insights that shape the product experience for more than 100 million Netflix subscribers around the globe.

Senior Data Scientist - Machine Learning Research

  • Los Gatos, California
  • Science and Analytics

Netflix is seeking an outgoing, curious, interdisciplinary machine learning expert to help us imagine the next version of our globally-deployed recommendation algorithms. Is that you?

Senior Data Scientist - Content Delivery Network

  • Los Gatos, California
  • Science and Analytics

Netflix is the world’s leading internet television service, with millions of members watching over 100 million hours of content every day. On the internet, those hours translate to tens of terabits per second flowing out of Open Connect, our distributed global Content Delivery Network (CDN) serving 100% of Netflix video and over a third of downstream internet traffic at primetime in North America. Open Connect is a complex and critical system component providing robust, high quality video around the globe to a wide range of devices and networks. By predicting demand and caching content on servers throughout the internet, Open Connect can provide video streams to users from nearby network locations - optimizing storage and network efficiency and providing maximum Quality of Experience to our subscribers.Our CDN Science and Algorithms team is responsible for building models and algorithms to power this system. Our work lies at an exciting intersection of user behavior, content popularity, streaming technology, optimization, and network science - many of our most important research areas are new and unexplored. Example project areas are: predicting demand for new types of content (mobile-optimized, 4k, etc), improving content pre-positioning algorithms by predicting local demand for video streams, and optimizing caching algorithms for efficient use of hardware resources.We are seeking a Senior Data Scientist with curiosity and passion to join this new team and make a big impact under the hood of the world’s best internet video service.

Senior Data Scientist - Algorithm Experimentation

  • Los Gatos, California
  • Science and Analytics

Personalization algorithms at Netflix deliver recommendations to over 100 million subscribers worldwide. To continually improve and innovate on our product, we maintain a relentless focus on empirical analysis and experimentation. As a Data Scientist in Science & Algorithms, you will be partnering with product and engineering teams to optimize personalization algorithms used to suggest movies and TV shows to Netflix members. This is a high-impact role in which you will have direct influence on how product decisions related to recommendations are made.For a flavor of the work that is done on the team, check out our blog post:Innovating Faster on Personalization Algorithms at Netflix Using Interleaving

Senior Data Scientist, Product Research

  • Los Gatos, California
  • Science and Analytics

Netflix recently surpassed 100 million global subscribers—here’s Reed Hastings celebrating with a steak at Denny’s–and we’re just getting started! Help Netflix reach our next 100 million subscribers as a Senior Data Scientist on the Content Experience team. You will drive research surrounding Netflix’s original content experiences including connecting audiences to our fast-growing kids product and our innovative interactive storytelling platforms. Ultimately, your job will be to help Netflix introduce new stories to the world.

Streaming Client11 Jobs

Streaming Client Engineering builds the Netflix application platform and streaming engine that runs on all Netflix devices, including laptops/desktops, phones/tablets, Smart TVs, game consoles, set-top boxes, and streaming sticks. We build the Netflix UI rendering engine that enables rich and innovative user experiences that can be highly optimized and leveraged across many platforms, and we build the adaptive streaming video player across all devices to ensure that our customers always have the best possible video streaming experience given the network conditions. We’re always experimenting with things like implementing new networking protocols and approaches to improving streaming quality, and we are constantly improving the experience through A/B testing and continuous delivery.

Senior Software Engineer - Test, Tools, and Reliability Engineering

  • Los Gatos, California
  • Streaming Client

About our TeamThe Test, Tools, and Reliability (TTR) engineering team crafts tests and builds infrastructure that powers testing automation across multiple Netflix Ready Device Platform (NRDP) SDKs running on devices such as PlayStation, Xbox, Roku, FireTV, etc.  Automation is a key catalyst in helping us validate the quality of our code at scale. For this reason, we designed and architected our own testing and automation services from the ground up with built-in principles to meet reliability, scalability, and flexibility for continuous integration/deployment. Check our blog post for more details. About youWe are looking for a skilled engineer who excels in both testing and development. This is an excellent position for developers who enjoy working on test frameworks, infrastructure, and automation code/tools. In this position, you will be responsible for crafting and executing automated tests, finding regressions, reporting and verifying bugs, and developing services to boost test automation, device handling, and developer productivity.  Challenges aheadIn the coming year, we are looking to architect multiple solutions to address the scalability challenges of our charter. Some of those include automated techniques to validate animated and video renderings, building a broad suite of networking tests/tools, and improving our services/frameworks for measuring/monitoring/alerting performance over a wide range of devices.Your responsibilities• Being a leader, advocate for testing automation across Netflix, and collaborate with engineers to identify common pain points, and evangelize best practices.• Perform hands-on automation coding/scripting and execution tasks.• Building and customizing automation frameworks, evolving core libraries, and services to increase reuse and reduce effort.• Designing and executing regression tests on an ongoing basis as the SDK evolves frequently and rapidly.• Keep track and adapt to rapidly changing requirements in a fast-paced team.• Isolating and reproducing defects, debug performance issues, across all parts of the SDK, and triaging and reporting issues in our bug tracking tool.• Improve developer productivity through better tools, processes and frameworks.Your backgroundTechnical:• Several years of hands-on experience with functional or imperative programming languages such as JavaScript (Node.js), Python, Ruby, Go, C or Java.• An excellent understanding of networking/network stacks, ability to develop software implementing data exchange over tcp/http/tls working as a distributed system, and RESTful API contract testing.• Well versed working in linux-based operating system.• Undergraduate degree or MS in Computer Science, Engineering or related fields.Behavioral:• Ability to think creatively and come up with solutions when tools don’t work.• Ability to see patterns, commonalities and investigate complex issues.• Commitment to QA methodologies and advocate for comprehensive testing including unit, functional, and integration.• Excellent communication, collaboration and relationship-building skills.• Organizational skills to gather and record detailed and accurate information about bugs and systemic issues.• Diving into a system to understand mysterious behaviors excites you.Nice to have• You’re up to speed with web-technologies: Promises, ES6, and beyond.• Experience working on open source projects with an active GitHub repository.• Experience with Amazon Web Services Cloud (AWS). Our culture• We hire people who want to make an impact and are given the freedom to deliver on that• Our team structure is flat. You’ll have outsized impact and will not be constrained by title• We pay top of market. We hire people with great skills and pay accordingly• We live by and practice our values. You can learn more about the Netflix culture at https://jobs.netflix.com/life-at-netflix

Senior Software Engineer - Web Apps

  • Los Gatos, California
  • Streaming Client

Netflix is the leading video streaming service globally, and the Netflix web client application is one of the most widely used apps in the Windows Store. Our mission is to provide a great experience to all users in a variety of devices, from desktop/laptop, to tablets and phones. We are constantly focused on enhancing our consumer experience around the world by building out new product features and improving performance. If you are a software engineer interested in participating in developing web based applications from UI, platform to our backend endpoints in the cloud, you may be a good fit for our engineering team. Additionally, you would own all aspects of the development cycle, from participating in the design, and test driven development.

Senior Software Engineer, Adaptive Streaming

  • Los Gatos, California
  • Streaming Client

We obsess over great playback experiences. We want playback to start immediately, at great quality, and we never want playback to stop unexpectedly. On the Streaming Algorithms team, we design algorithms that adapt to ever changing network conditions to provide an amazing streaming experience.  We are looking for a senior engineer to help us improve the streaming quality of experience (QoE) on browsers, game consoles, Smart TVs and other devices.  In this role, you would be responsible for developing new video streaming algorithms for millions of devices as well as conducting controlled experiments in the field to validate improvements.  You would join our streaming algorithms team, whose members work across the spectrum of networking, video streaming, big data, and engineering.  It’s an exciting time to join this team; the science is new and we’re making big progress at a rapid pace.

Senior Software Engineer, Adaptive Streaming Mobile

  • Los Gatos, California
  • Streaming Client

We obsess over great playback experiences. We want playback to start immediately, at great quality, and we never want playback to stop unexpectedly. On the Streaming Algorithms team, we design algorithms that adapt to ever changing network conditions to provide an amazing streaming experience.  Most of the world’s population is consuming video on their smartphones - and in many places, exclusively on their smartphones.  As we continue our global expansion at Netflix, the quality of streaming video on mobile devices is a top priority.   We are looking for a senior engineer to improve the streaming quality of experience (QoE) on mobile devices, especially Android.  In this role, you would be responsible for developing new video streaming algorithms for millions of mobile devices as well as conducting controlled experiments in the field to validate improvements.  You would join our streaming algorithms team, whose members work across the spectrum of networking, video streaming, big data, and engineering.  It’s an exciting time to join this team; the science is new and we’re making big progress at a rapid pace.

Senior Software Engineer - HTML5 Video Player

  • Los Gatos, California
  • Streaming Client

Join the team that creates the Web’s most seamless video playback experience and see your work reach over one hundred million subscribers around the world!  WHAT SETS US APART  The Browser Player team implements the adaptive and secure media streaming engine for browsers, the Windows 10 app, and Chromecast devices.  Our technology stack is built on top of HTML5 and Javascript features like Media Source Extensions (MSE) and Encrypted Media Extensions (EME). Today we support all major browser vendors and work closely with them to design and incorporate new technologies. One way this has allowed us to advance the state of the art for video streaming is by supporting Ultra HD 4K and HDR on Windows 10. As part of our day-to-day work we collaborate with networking, encoding, security, and data science teams to deliver the best possible video streaming experience. Additionally, we partner with other engineering teams to bring video playback to all parts of the Netflix experience and to create innovative experiences like the recent launch of our interactive kids shows.  

Streaming Platforms

Netflix is responsible for over 37% of the traffic on Internet access networks at peak times, and we’re working collaboratively with Internet Service Providers to ensure our great content is delivered in a manner that is both highly efficient and cost effective. We need great network professionals to help us manage the remarkable challenge and opportunity that this scale represents.

There are no current job openings on the Streaming Platforms Team

UI Engineering13 Jobs

UI Engineering develops and tests the experiences used by over 100 million Netflix members around the world, as well as new members signing up. Our UIs live on thousands of devices across mobile, web, set-tops, TVs, and many more. We strive to create cinematic, immersive experiences that delight our members and reinvent how people discover and watch movies and TV shows. We are continuously experimenting with new ideas and novel concepts, often through A/B testing so that we can understand the true value to our members of the features we ship. We build high-performance native applications for phones and tablets. Our web and TV experiences are built on JavaScript using modern technologies like Node.js, React, and RxJS.

Senior Software Engineer - Android

  • Los Gatos, California
  • UI Engineering

Netflix is the leading video streaming service globally and the Netflix Android application is one of the most widely used mobile applications. We work hard to constantly improve the performance, features, and quality of the app as we expand our coverage to every country in the world. Join our team of seasoned engineers and take on this unique opportunity to delight millions of users. If you are a developer who has the skills and experience needed to build the best video streaming application we want to talk to you!

Senior Software Engineer - TV User Interface

  • Los Gatos, California
  • UI Engineering

Netflix is reinventing how people watch television. Join a team of seasoned engineers and lead the revolution in JavaScript-based TV user interfaces. You will architect and develop user experiences that will delight millions of customers worldwide on hundreds of different TV devices, from game consoles to smart TVs to cable boxes.

Senior Software Engineer - UI Platform

  • Los Gatos, California
  • UI Engineering

Netflix is shaping the future of global entertainment and our client applications are among the most successful and widely used across a range of devices, including phones, tablets, game consoles, TVs, and desktop/laptops. The UI Platform team builds and advances core technology leveraged across all of these clients. These core technologies drive the product experiences which client teams deliver to millions of users every day. If you’re an engineer who enjoys focusing on robustly engineered JavaScript libraries which empower UI developers to build amazing applications, then you're made for the UI Platform team.

Senior Software Engineer - iOS Automation and Tooling

  • Los Gatos, California
  • UI Engineering

The Netflix iOS app delights millions of users every single day and makes video streaming accessible to anyone, anywhere in the world. Join a diverse team of collaborative engineers to build new tools, supporting infrastructure, and testing frameworks that ensure the reliability and performance of our application everywhere our members take it.

Senior User Interface Engineer - Acquisition

  • Los Gatos, California
  • UI Engineering

Want to help take Netflix to the next level? We have more than 100 million members in 190+ countries who watch over 10 billion hours of content per quarter; however, we are just getting started. Netflix has a true culture of innovation and we are reinventing the way people around the world discover, watch, and share TV and movies.  Our team of UI engineers, interaction designers, and product managers design and build the Netflix non-member and sign-up experience across all platforms: mobile, tablet, web and TVs.  This is a rapidly expanding area for product innovation as we’ve expanded globally and look to bring in the next 100 million members across the world.  You’ll help brainstorm, scope and build a wide range of product experiments (via A/B testing) across platforms for hundreds of millions of visitors each year. Join us to leverage your JavaScript and UI development expertise to build these experiments. This high impact area of testing contributes significantly to the revenue and subscriber growth of our business.

User Experience6 Jobs

The Netflix Experience Design Team (XD) is responsible for the design of all Netflix products across web, mobile and television screens. Our team consists of highly specialized Visual Designers, Interaction Designers, Prototypers, and Design Hybrids, working to innovate and improve the user interfaces of over 1000 devices. Our mission is to push the Netflix experience beyond what’s expected by crafting designs that make our members happy and measurably move the business forward.

Netflix Design

Director of Product Design - Television & Web

  • Los Gatos, California
  • User Experience

The Netflix Design team is searching for a Director of Product Design for our Television & Web team. This role would focus on the quality, leadership, leverage and results of our global initiative to reshape how our members enjoy Netflix’s content on tablets, the web and television. The person we are looking for should possess deep knowledge, and be known for: • Leading large scale media or communications projects, with a proven track record for measurable results.  • A strong bias towards unconventional and creative thinking which translates into an actionable vision. • Working closely with Engineering teams to develop scalable, quality experiences for both high and low bandwidth members.  A bit about our team:Our user centered design team is responsible for the entirety of the Netflix experience, from the development and curation of the visual merchandising and box art (that our Product Creative team in Hollywood produces and tests) to the rich interaction, visual and motion design (that our Experience Design team in Los Gatos innovates and tests). If you see it, swipe it, scroll it and can play with it, we had something to do with it.     We pride ourselves on a strong culture of creativity, accountability and experimentation. This means we are focused on doing, not talking, asking, not assuming and providing our Designers, Specialists and Producers with the autonomy and respect they require to develop and test creative solutions for over 100 million subscribers around the world.   What is a Director of Design at Netflix?The role of Director on our team may be a bit different from other companies, as we expect our leaders to optimize for being a Coach rather than a Manager, and challenge those around them through context and collaboration. Our Directors are measured by how well they hire teams rich in diverse perspectives, take educated risks to make quality decisions, based on members’ needs, and by their natural curiosity around our business, technology and future.

Mobile Visual Designer

  • Los Gatos, California
  • User Experience

We are looking for a mobile visual designer who is passionate about design, loves solving customer problems, and has disruptive ideas for delivering amazing mobile experiences to millions of customers.  Here are the top 5 reasons why you will love it here:   1. Your work is used globally by over 100M people (and growing)2. You are empowered to constantly re-imagine the mobile user experience to make discovering something to watch even more delightful  3. You are surrounded by many talented people that you’re inspired by everyday   4. On the spectrum from conservative to reckless, we live right on the border of reckless (otherwise we’re not pushing boundaries)5. You get control over what tools you use and how you approach solving problemsBut enough about us… About You:   You’re an incredible visual designer. You have years of experience creating beautiful consumer-oriented UIs. You’ve mastered iconography, texture, space, color and type. You’re highly adaptable. When faced with limits, you become more — not less — creative. You bring projects from concept to completion, doing everything possible to ensure their success.   You “think” AND “do”. You’re smart, confident, highly competent—and mature enough not to have an ego. You’re a skilled communicator who welcomes honest, candid feedback. You believe that the best designs prove themselves in the marketplace, and you think of data and testing as allies in creating the best possible user experience. You partner with PMs, engineers, researchers and content creators to oversee the experience from conception to launch (and then some).

Product Designer - Interactive Content

  • Los Gatos, California
  • User Experience

In the role of Designer - Interactive Content, you will apply your passion for design and storytelling to help reimagine the future of entertainment experiences on Netflix. You will work closely with a talented team of designers, product managers, engineers, content executives, and external partners to create the next generation of story experiences for millions of Netflix viewers around the world. Our ideal candidate will be equally comfortable shaping narrative experiences as they are defining patterns and principles to help the design team expand the definition of “interactive" across the entire Netflix experience. You must balance a passion for storytelling and creating inspiring and emotionally resonate designs with a desire of understanding user behavior and success through data, insights, and customer experiences. You’re able to provide clear, candid feedback and care immensely about the details. Above all, you will have experience designing unconventional story experiences across a wide range of mediums and platforms for a diverse audience.Now is an especially exciting time to join our design team as we evolve the future of entertainment yet again. If you’re ready to add your vision—to imagine an alternate future—this is a rare opportunity. The things you discover and create will have widespread impact.

Product Designer - Kids, Teens & Family

  • Los Gatos, California
  • User Experience

We are looking for senior designer that can help reshape the Netflix experience for kids. We are looking for someone that can learn why we are currently successful and synthesize new solutions. The prospect at testing new experiences to millions of users worldwide to learn what works best should excite you. You will be working with a small team to work quickly and  independently but you are also part of a larger central UX team for context, the best of both worlds.  About You:   You’re an incredible visual and interaction designer. You have years of experience creating great consumer-oriented UIs. You’re an innovator by nature. Highly adaptable. When faced with limits, you become more — not less — creative. You bring projects from concept to completion, doing everything possible to ensure their success.    You “think” AND “do”. You’re smart, confident, highly competent—and mature enough not to have an ego. You’re a skilled communicator who welcomes honest, candid feedback. You believe that the best designs prove themselves in the marketplace, and you think of data and testing as allies in creating the best possible user experience. You partner with PMs, engineers, researchers and content creators to oversee the experience from conception to launch. Responsibilities:• Conceive and deliver innovation projects• Help to create a strong kids point-of-view and help cross functional teams to understand the vision• Rapidly iterate on designs amongst engineering and design constraints• Develop relationships with PM, Engineering and Consumer Insights partners The “Must-haves”:• 7+ years design on consumer-friendly interactive experiences   • A great portfolio that showcases deep visual and interaction design skills   • Ability to rapidly produce multiple UX/UI concepts    • The communication skills to clearly articulate your concepts—and evangelize on their behalf   • Experience shipping products on multiple platforms• BA/BS in fine arts, graphic arts, human factors or equivalent experience. Practical experience trumps education.• A good sense of humor    • A love of movies and TV shows  

Product Designer - Kids, Teens & Family

  • Los Gatos, California
  • User Experience

We are looking for senior designer that can help reshape the Netflix experience for kids. We are looking for someone that can learn why we are currently successful and synthesize new solutions. The prospect at testing new experiences to millions of users worldwide to learn what works best should excite you. You will be working with a small team to work quickly and  independently but you are also part of a larger central UX team for context, the best of both worlds.  About You:   You’re an incredible visual and interaction designer. You have years of experience creating great consumer-oriented UIs. You’re an innovator by nature. Highly adaptable. When faced with limits, you become more — not less — creative. You bring projects from concept to completion, doing everything possible to ensure their success.    You “think” AND “do”. You’re smart, confident, highly competent—and mature enough not to have an ego. You’re a skilled communicator who welcomes honest, candid feedback. You believe that the best designs prove themselves in the marketplace, and you think of data and testing as allies in creating the best possible user experience. You partner with PMs, engineers, researchers and content creators to oversee the experience from conception to launch.