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Manager - Machine Learning for Messaging & Marketing

  • Los Gatos, California
  • Infrastructure and Tooling
Netflix is the world's leading internet entertainment service with over 148 million paid memberships in over 190 countries enjoying TV series, documentaries and feature films across a wide variety of genres and languages. Members can watch as much as they want, anytime, anywhere, on any internet-connected screen. 
As Netflix continues to grow, we are venturing into exciting new frontiers of personalization to help our members find the content they’ll enjoy the most. In particular, how can we best reach our members? How can we provide the perfect recommendation, at the perfect time and on the perfect medium, for example through emails, notifications, or paid media?

We are looking for a leader for the Messaging & Marketing Algorithm Engineering team. You will lead the way for a team of machine learning researchers and engineers to develop the next generation of algorithms used to engage our members in the most effective and impactful way. Your team will optimize all the aspects of our messages and marketing: who, what, when, where, how, and why. Through these algorithms, you and your team will directly impact the way we deliver billions of messages per year and the way we advertise to promote our service and content. Your team will use a number of state-of-the-art machine learning techniques, including collaborative filtering, reinforcement learning, and causal inference; as well as developing entirely new techniques.

In this role you will build and lead a team of stunning researchers and engineers doing cutting-edge applied machine learning. You will help select and guide projects from end-to-end: idea to A/B tests to production. You will partner with people from many disciplines, including product managers, application engineers, user interface, content, and marketing teams. Your team will be responsible for the production algorithms, will innovate on them, and will develop new ones. To be successful, you need a strong management and machine learning background, and have proven software engineering & design skills. You will also need to lead in alignment with our unique culture, be great at empowering others, giving and receiving feedback, championing new ideas, and balancing the needs of both research and engineering.

What we are looking for:

  • Experience building and leading a high-performing team of applied ML researchers
  • Ability to lead in alignment with our culture
  • Strong communication skills, interpersonal skills, and the ability to partner with teams spanning many disciplines
  • Broad knowledge of machine learning with a strong foundation in mathematical and statistical methods
  • Experience successfully applying machine learning to real-world problems
  • Experience leading software engineering and design efforts for production-scale systems
Netflix's culture is an integral part of what makes us successful, and we approach diversity and inclusion seriously and thoughtfully. We are an equal opportunity employer and celebrate diversity, recognizing that bringing together different perspectives and backgrounds helps build stronger teams. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Hiring Manager: Yves Raimond

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