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Network Provisioning Administrator

  • Los Angeles, California
  • Content Delivery
Netflix is responsible for over 37% of the traffic on Internet access networks at peak times, and we’re working collaboratively with Internet Service Providers to ensure our great content is delivered in a manner that is both highly efficient and cost effective.  We need great network professionals to help us manage the remarkable challenge and opportunity that this scale represents.

Job Description:

  • Ordering, testing, and acceptance of interconnection circuits
  • Working with various data centers, vendors and peers to troubleshoot connectivity
  • Maintain, audit, and report on circuit inventory
  • Maintain and audit circuit capacity, recommend augments as needed
  • Ensure that circuits are designed to standard (resiliency/redundancy, latency, etc.)
  • Provide support for new site builds, moves, and expansions
  • Manage carrier circuit contracts/orders in terms of accuracy, both terms and cost
  • Manage vendor for on time delivery of services, escalate issues to account teams as appropriate and manage expectations of customers (internal & external) on a periodic basis
  • Participate in weekly meetings, internal and external

Professional Qualifications:

  • Understanding of interconnection technologies (1/10/40/100 Gigabit Ethernet)
  • Fiber standards (SMF, MMF, etc.)
  • Excellent communication skills (written and verbal)
  • Extensive background working with the telecom carrier industry
  • Experience ordering in multiple carrier portals a plus
  • Ability to manage high volume of orders
  • Ability to solve order issues and handle escalations

Ability to:

  • See a problem or opportunity and act on it independently
  • Be a self-starter
  • Know when to escalate issues
  • Present to large groups of people
  • Write technical documentation
  • Find the solution that no one else thought of